Frequently Asked Questions

Our intelligent designer provides a 1:1 visual scale. Natural stones may vary slightly in texture, but the bead sequence and color palette will match your design.

We begin handcrafting within 24 hours. Please contact us by email immediately if you need changes before the crafting stage.

Follow our size guide. We recommend adding 0.5 inches to your snug wrist measurement for a comfortable fit.

Yes. We source authentic, high-quality minerals. Natural inclusions or ice cracks are normal and are part of each stone's unique origin.

Every piece is purified with sage or Palo Santo before shipping, helping your crystals arrive with a clear and vibrant frequency.

Your full birth date. Our IFA scholar uses it to calculate your Life Path Number and align it with specific crystal vibrations.

A digital Energy Report including your personalized numerology profile and a bespoke crystal recommendation tailored to your aura.

All orders are handcrafted and dispatched from our professional studio in Zhejiang, China.

Handcrafting takes 2-4 days. International shipping typically takes 7-14 business days.