Buyer Questions
Frequently Asked Questions for Tile Tool Importers
FAQ hub for importers comparing MOQ, samples, OEM packaging, lead time, shipping, and spare parts support.
Ordering FAQ
What is your MOQ?
MOQ depends on product category, packaging type, and customization requirements. Standard products can support flexible trial orders.
Do you offer samples?
Yes. Samples can be arranged for product evaluation before bulk order confirmation.
What payment terms do you accept?
Common payment terms include T/T and order-specific arrangements confirmed before production.
OEM FAQ
Can you make private label packaging?
Yes. Private label packaging can include carton artwork, logo placement, barcode, and instruction manual language.
Can you customize colors?
Color customization depends on model, material, and order quantity.
Shipping FAQ
How do you ship bulk orders?
Common options include sea freight, air freight for urgent orders, and express delivery for samples.
Can you prepare export documents?
Yes. Export document support can be provided according to order and destination requirements.
Product FAQ
Which cutter should I choose for porcelain tile?
Manual cutters are suitable for many straight porcelain tile cuts. Electric cutters are recommended for harder materials, thicker tiles, and large-format slabs.
Do you supply spare parts?
Yes. Spare parts can include scoring wheels, blades, handles, guides, screws, and selected repair components.
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